Collections Specialist, PAYS $26/HR
- Free
- Published date: May 29, 2022
-
- New Hampshire, United States
Collections Specialist needs 2+ years’ collections/AR experience
Collections Specialist requires:
Exceptional communication skills both verbal and written
Exhibit confidence to quickly evaluate a situation to find the best solution for both the client
Function well independently and in a team orientated environment
Comfortable forming strong and lasting relationships with clients over the phone
Professional and Energetic when dealing with clients; leaving them with a positive experience/impression
Excellent multi-tasking skills
Ability to take constructive critique and implement training concepts into your own voice
Collections Specialist duties:
Interact with B2B clients who have financed equipment or executed a working capital loan for their business with CIT
Collect delinquent balances on customer accounts by initiating communication and negotiating payments
Service a portfolio of delinquent customer accounts
Performs day-to-day activities in a fast-paced environment to ensure effective account management on collection accounts
Communicates via phone conversations, email, fax and letters with customers concerning status of invoice payments
Performs reconciliations for accounts to maintain accuracy
Interfaces with Sales, Operations and Finance departments to resolve billing, collection and credit issues
Establishes strong working relationships with the sales team to support collections efforts
Works with customers in a proactive manner to resolve discrepancies
Reconciles account status using current and historical invoicing and payment activity analysis
Acts as a liaison with financial operations regarding the research on misapplied or payment issues
Resolves all overdue account balances, unassigned cash and payment discrepancies through research, communication and follow up with customers or sales teams
Monitors changes in customer financial status and payment patterns
Audits and maintains customer accounts to make sure terms are accurate and customer profiles have current information
Reference : Collections Specialist, PAYS $26/HR jobs
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