Information Management Analyst (Police Dispatcher/Communications) (3575)

  • Free
  • Published date: November 21, 2023
    • Virginia, United States

Eagle Harbor is looking for an Information Management Analyst (Police Dispatcher/Communications) to join our team in Arlington, VA.


Answer all incoming communication to the DEA Command Center.
Interview callers and obtain relevant information for appropriate referral
Maintain a daily log of events reported to the Command Center
Record all information regarding significant enforcement activity, critical incidents, and threats in a database, notifying appropriate agency managers depending upon the activity
Operate all equipment in the Command Center in support of the day-to-day operations and during Crisis management
Conduct law enforcement database queries
Data input of information into the Hazardous Waste Disposal Systems (HWDS). Immediately provide callers with a control number for the HWDS
Complete required Critical and Reportable Incident Reports and other email/written communication as required by agency management
Operate the following equipment when the Crisis Management Team is activated
- Wall-mounted monitors

- Stand-alone computers, Agency Network and Classified Network workstations

- RBD/HDMI interface with computers and laptops

- Multi-line telephone system and patch panel

- Secure and non-secure telephones and facsimile machines

Receive secure documents and telephone calls for input of data into DEA databases and issue computer-generated "control numbers" back to the field office via telephone, email or secure facsimile


US Citizen
Ability to pass a pre-employment background check
Active Secret Clearance is required
Ability to pass Agency Clearance
Possess skills and diplomacy in dealing with a wide range of callers.
Skilled in listening with the ability to effectively articulate detailed information to the appropriate official in a logical and clear manner
Ability to organize material into clear, grammatically, correct written reports
Ability to easily learn new databases to input/retrieve data and attend any required training, if required
Excellent MS Office Suite skills (MS Word, Excel, Office, etc.)
Ability to work an 8 hour rotating shift schedule with the possible rotation depending on the needs of the DEA

Position is in Arlington, VA

VEVRAA Federal Contractor

Three Saints Bay, LLC and its subsidiaries offer a diverse, team-oriented working environment and the opportunity to work with exceptional dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.

We are an EEO/AA employer. We invite resumes from all interested parties without regard to race, color, religion, creed, gender, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.
Reference : Information Management Analyst (Police Dispatcher/Communications) (3575) jobs

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