IT Support Analyst, PAYS $25/HR
- Free
- Published date: June 21, 2022
-
- Maryland, United States
IT Support Analyst needs 2+ years of work experience
IT Support Analyst requires:
Windows workstation administration Powershell scripting experience
Familiar with vulnerability scanning tools
Customer service IT Security skills
Documentation skills
Ability to work independently and as part of a team Troubleshooting and problem analysis
Written and verbal communication skills
IT Support Analyst duties:
Responding to technical queries and issues
Resolve problems in a timely manner
Provide technical recommendations.
Ensure the end point devices comply with standards on all appropriate patches and updates.
Research vulnerabilities and determine impact on the computing environment
Work with other Data Center Infrastructure teams to address critical tasks
Problem resolution and technology request fulfillment
Review and maintain proper software inventory technical documentation
Update install scripts and review logic for automated processes
Maintains Appropriate Procedure Documentation.
Performs all other duties as assigned by Management.
Work directly with end users and supervisor to resolve specific problems identified.
Discretion required in processing and communication of private information.
Determine the root cause of problems through analysis and problem-solving activities.
Responds to issues from all organizational levels.
• Communicate problem with resolution status to customers, vendors, or management.
Reference : IT Support Analyst, PAYS $25/HR jobs
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