SVP/Deposit Operations Officer

  • Free
  • Published date: October 4, 2021
    • Ohio, United States



SVP/Deposit Operations Officer

Sandusky, Ohio


No Relocation - Local Candidates Only

SVP/Deposit Operations Specialist
Will oversee a team of 15 employees (5 of which are direct reports)
Reports to the EVP/COO
Eligible for Senior Management Incentive Plan

Health, dental, vision, FSA, life insurance, 401k plus match, profit sharing

This position is responsible for managing the staff that supports our line of traditional deposit products and digital deposit services. Develops staff for growth and opportunities with a focus on teamwork and collaboration. Possesses a strong working knowledge of consumer banking regulations for deposit products and processing. Maintain an uptodate knowledge of

bank policies and procedures to ensure satisfactory audit results. Works with the Deposit Operations & Digital Banking Officer to implement new products or services as needed. Demonstrates Civista Bank’s mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.

Key Accountabilities, Description of Duties, Responsibilities and Expectations:

· Responsible for daily coaching, staffing and development. Proficient use of an HRMS to document coaching performance reviews and manage time and attendance.

· Build strong partnerships with all lines of business to enhance the customer experience.

· Staying compliant and up-to-date with regulations, product effectiveness and safe/sound practices through continuing education.

· Daily, monthly, quarterly, or annual performance reviews of policy, procedure updates and reporting.

· Maintaining audit preparedness planning for unexpected events and ensure continued soundness for the bank.

· All other duties as assigned and any activities that support the key accountabilities.

Physical Requirements:

· Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.

· Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.

· Work involves lifting and moving files of up to 15 lbs.

· Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time.

· Work involves some travel to attend meetings, training, and so forth.

Required Knowledge, Skills, and Abilities: (Submission Summary):

1. Seven+ years’ experience in the banking industry.

2. Seven+ years’ successful experience in a management or leadership role.

3. Bachelor degree in a banking related field.

4. Strong customer service and problem solving skills and demonstrated ability to respond to inquiries with tact, diplomacy and patience.

5. Exceptional organization, time management and follow-up skills. Excellent interpersonal skills and ability to communicate effectively with customers, bank employees and outside service providers.

6. Knowledge of digital banking products.

7. Ability to follow detailed instructions and a wide range of procedures requiring sound judgement.

8. Must have proficient typing and computer skills, specifically Microsoft Word and Excel and the ability to navigate computer programs.

9.Possess the ability and desire to be cross-trained on many different job duties within the department.
Reference : SVP/Deposit Operations Officer jobs

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