Virtual Receptionist

  • Free
  • Published date: May 21, 2023
    • Georgia, United States

The Operator will primarily answer phones in a pleasant and professional manner and provide information and assistance to other departments as needed. In addition to administrative duties including implementing administrative systems, procedures, and policies, and monitoring administrative projects.

Hiring for both Full-Time & Part-Time positions.

Key Responsibilities

Answer multi-line telephone system, determine caller’s needs and route to appropriate department/person
Provide callers with information such as company address, directions to the company location, company fax numbers, company website and other related information
Work independently and within a team on special nonrecurring projects
Type and design general correspondences such as memos
Assist with other related clerical duties as needed
Data entry into CRM system
Provide leads for sales representatives
Assist with other related clerical duties as needed

(Part-Time schedule will be Wednesday-Friday 8am-5pm PST & Saturday 8am-12pm PST)

Skills Knowledge and Expertise

Communications - Exhibit good listening and comprehension. Express ideas and thoughts in written form. Express ideas and thoughts verbally. Keep others adequately informed. Select and use appropriate communication methods.

Dependability - Commit to doing the best job possible. Follow instruction. Keep commitments. Meet attendance and punctuality guidelines. Respond to requests for service and assistance. Take responsibility for own actions.

Planning & Organization - Integrate changes smoothly. Plan for additional resources. Prioritize and plan work activities. Set goals and objectives. Use time efficiently. Work in an organized manner.

Quality - Foster quality focus in others. Improve processes. Measure key outcomes. Set clear quality requirements. Solicit and apply customer feedback.

Use of Technology - Adapt to new technologies. Demonstrate required skills. Keep technical skills up to date. Troubleshoot technological problems. Use technology to increase productivity.


Medical, Dental, Vision, 401k
PTO: 1 week paid annually
Paid Holidays
Annualized Performance Bonus
Work From Home

About Birch Gold Group
As a leading national dealer of precious metals, Birch Gold Group helps Americans diversify their savings with physical gold and silver. Customers can purchase for physical delivery, or they can roll over all or a portion of an existing IRA or eligible 401(k) into a Precious Metals IRA. Our customer satisfaction and record of service is exemplary, and we maintain an A+ rating with the BBB. So no matter your past experience with precious metals, you can rest assured that we will provide you with superior service.
Reference : Virtual Receptionist jobs

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