Customer Service Rep

  • Free
  • Published date: April 13, 2021
    • Indiana, United States

Become a Customer Care Representative - Join Garage Doors of Indianapolis!!!
Garage Doors of Indianapolis is currently seeking bright, motivated individuals to join our valued team of customer care representatives. Qualified candidates have exceptional listening and communication skills, problem solving skills, and ability to work in a fast paced ever changing environment.

INBOUND CUSTOMER CARE REPRESENTATIVES RESPONSIBILITIES:
You will be taking Inbound calls from new and existing customers to schedule service and sales calls, answer customer inquiries, take payments and help resolve billing questions, assist customers with information about our products, provide some technical support, research and problem solve so that our customers value the product and services they have purchased.
You will be expected to create an exceptional customer experience while engaging in needs based on dialogue. Interaction with customers is primarily phone-based via incoming calls; however you may also use a variety of communication tools such as e-mail and fax. Whatever the mode of interaction, you will need to come across with clear, effective verbal and written skills, and a friendly upbeat style, providing prompt courteous professional service to our customers.

We are an encouraging supportive environment with growth and advancement opportunities.

Qualifications:
• HS diploma or GED
• Must be at least 18 years of age
• Exceptional written and verbal communication skills
• Good listening skills and the ability to remain calm under pressure.
• Detail oriented and results driven
• Positive thinking and team oriented
• Basic keyboarding skills
• Motivated self-starter
• Must be willing to take and pass a mandatory drug test and background screening
• You will need to prove that you are reliable--we'll be counting on you!
HAVE TO BE AVAILABLE ON SATURDAYS
COMPENSATION- $10-$12 PER HOUR PLUS WEEKLY COMMISIONS
MEDICAL, DENTAL, VISION AND 401K AVAILABLE
Garage Doors of Indianapolis is an equal opportunity employer.
Reference : Customer Service Rep jobs

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